​Privacy

Last Updated: 03.12.2025 This Privacy Policy explains how Agata Story Limited, a company registered in Hong Kong (“we”, “us”, “our”), collects, uses, and protects your information when you use our mobile applications, websites, and related services (the “Services”). By using the Services, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect 1.1 Information You Provide We may collect information that you provide directly, such as:

  • feedback, support requests, and correspondence

1.2 Automatically Collected Information When you use the Services, we may automatically collect:

  • device information (model, OS version, language, region)
  • usage data (interaction with features, templates, screens)
  • app performance data (crashes, diagnostics, analytics)

1.3 Purchase Information Subscription and purchase data (e.g., transaction IDs, subscription status) is processed by Apple App Store. We do not store full billing information.

2. How We Use Your Information We use the collected information to:

  • provide and operate the Services
  • edit, process, or generate content requested by you
  • improve app performance, features, and user experience
  • fix bugs and prevent fraud
  • respond to support requests

3. User Content (Photos, Videos, Media)

  • You retain full ownership of your content.
  • Your media files are processed locally on your device or, where applicable, on secure servers solely for the purpose of generating or editing your content.
  • We do not use your content for training our models or for any purpose other than providing the requested functionality.

4. Sharing of Information We may share anonymized or aggregated data with third-party service providers for the following purposes:

  • analytics (to understand usage and improve the app)
  • crash reporting and diagnostics
  • cloud processing of media (if required for specific features)

5. Third-Party Services The Services may use trusted third-party tools, such as:

  • analytics (e.g., Firebase Analytics)
  • crash reporting (e.g., Firebase Crashlytics)
  • cloud storage or processing (if applicable)
These providers have their own privacy policies and comply with international data protection standards.

6. Data Retention We retain your information only as long as necessary to:

  • operate the Services
  • meet legal requirements
  • resolve disputes
User-generated media is deleted automatically after processing unless the app explicitly saves it to your device.

7. Children’s Privacy The Services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

8. Security We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no digital system can be completely secure, and we cannot guarantee absolute protection.

10. Contact If you have questions or need support, you can contact us at: Agata Story Limited, Hong Kong Email: [email protected]

9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. The latest version will always be available within the app or on our website. Continued use of the Services after updates constitutes acceptance of the revised policy.

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